Sales Return

A Sale Return refers to the process of returning sold goods by the customer back to the seller. This could be due to damaged goods, incorrect items, or customer dissatisfaction. The returned items are added back into inventory and appropriate financial adjustments are made.

To access the Sale Return, go to: > Home > Application > Point Of Sale > Operations > Sales Return

How can I get Benefit ?

• Track Returned Sales : Easily trace which items are returned by customers with full visibility into original sale transactions.
• Stock Reconciliation : Automatically adjusts inventory by adding returned items back into stock.
• Strong Audit Trail : Includes customer name, invoice number, product details, and return reasons for full accountability.

Properties

Primary Properties

Property	Description
Document Date	Auto-filled with the current date
Document No	Auto-generated unique sale return number
Return Type	Choose return method (Cash, Credit Note, etc.)
Scan Tag	Scan or Enter the tag no in this field
Notes	Add additional context or reason for return
Sale Invoice Number	Enter the Sale Invoice No. in this field
Quantity	Here, you can enter quantity to be returned

Create New Sale Return

• Go to Sale Return and click on it.

• Select Return Type (e.g., Cash).
• You can either scan the barcode or manually enter the Tag Number of the item.
• Otherwise, click on Select items from Sale Invoice(s) link.

• Choose the Date and optionally enter Sale Invoice No.
• Click Search and then check items to return.
• Click Ok to confirm selection. Now items added to the main table.
• Double click on the row or click on the Edit icon to modify the Quantity.

• Add any Notes if needed.
• Click Save.

See Also

• Sale